- #Macbook software update error how to
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The server issues also made it impossible for some users to install the update, with the OS showing an installation error as people tried to launch the installer. High-demand for the update seems to have slowed Apple’s servers to a crawl, which has led to a widespread slowdown of newer Macs due to a little-known feature that verifies with Apple that apps don’t have malware before each time they run. There’s no clear indication of what could be causing the problem, and simple ways of fixing it - like resetting NVRAM or booting in safe mode - either can’t be accessed or don’t resolve the issue, users have said.īig Sur has had an unusual number of launch issues. The issues were spotted by MacRumors, which saw complaints of frozen laptops in its forums, on Reddit, and on Apple’s support site.
#Macbook software update error pro
Owners of other Macs have reported Big Sur installation issues, too - and some say they’ve been able to fix those issues - but those two models of MacBook Pro seem to be having the most severe problems for now. The issue seems to be most common on late-2013 and mid-2014 models of the 13-inch MacBook Pro.
#Macbook software update error how to
The Apple Store will be able to find out what’s wrong or advise you on how to proceed (such as a full wipe of your computer).īecause a problem like this can lie in the details, it’s often necessary to have an expert take a look and diagnose what’s going on.The macOS Big Sur update has been causing some older MacBook Pros to get stuck on black screens during installation, with no way that users can find to fix it. Remember, this is a serious issue and the problem could be an internal flaw that you’re just not equipped to deal with.
#Macbook software update error mac
If none of these potential solutions are working, it’s time to call up a local Apple Store and arrange to take your Mac in for a closer look from the professionals. It’s time to take your computer to an Apple Store Scott Olson/ Getty This will, of course, take some time, so only start the process when your Mac is connected to a power supply and you have plenty of time when you don’t need to use that computer. From here, choose “Reinstall MacOS.” When prompted, choose “Continue” and follow the instructions to complete the reinstallation. This will launch the MacOS Utilities window.
When turning your Mac on, simple hold down the “Command” and “R” keys to get started. Don’t worry! You don’t have to erase your disk to do this, which means you should be able to keep almost all your saved data (which is unlikely to have caused this particular problem). The best way to deal with this is to reinstall MacOS entirely. Sometimes the update problem points to a more serious flaw in MacOS. If you recently tried using this app or any similar apps, go in and uninstall them entirely: They just aren’t compatible with the current Apple update process. Hands Off!, for example, has been linked to this critical software update problems.
Sometimes apps can interact with Apple updates and access to Apple servers in weird ways, especially security and network control apps. If you can access MacOS, even for a few minutes, then you can try deleting recently installed apps and see if this fixes the problem. Kernel panic and update issues can be caused by a recently downloaded app that is working very poorly with MacOS. This is often just the special treatment that the Touch Bar update needs. Let it work out any kinks, and see if it can now load MacOS successfully. If the reboot takes a while, that’s okay. Now boot up your MacBook again and tell it to restart and try to update the software again. You want a directly connected network connection, ideally without any restrictions to access. Now connect your laptop to a wired network – don’t use Wi-Fi. If you have to, hold down the power button to force a shutdown in case nothing else responds. Sometimes this Touch Bar update is especially sensitive to internet connections or doesn’t respond well to other factors in the update process.įortunately, there’s a relatively easy way to see if this is the problem and fix it.
This can cause problems when it’s time to update MacOS, and a separate update needs to be included for the Touch Bar. The Touch Bar acts much like a built-in accessory, and has specific firmware dedicated to its operation. This problem is often traced back to MacBooks that have the Touch Bar. Here are several potential causes behind this malfunction and the fixes that can help you get back to normal. This is a serious problem, and when it occurs you’re probably looking for a solution as soon as possible. Often, this traps users in a loop of trying to install this “critical software update” that never seems to work, essentially locking down the Mac (not the first time Macs have encountered issues).